Trade assurance, what trade assurance? The manufacturer sent crappy damaged subpar unacceptable product and won't pick it up or refund it and alibaba will not hold them accountable.
This is the worst and most costly purchasing error we have made both using alibaba and this supplier.
Trade assurance is simply a marketing term to make you feel like you are protected but when it comes down to it Trade assurance is a joke and me as nothing.
I wouldn't never buy a product from Zhejiang permanent cable or on Alibaba again.